Maker Plates Guarantee
At Maker Plates, we take pride in crafting high-quality, personalized plates and signs that are accurate and error-free. Your satisfaction is our top priority.
Our Guarantee
We guarantee that your custom plate or sign will arrive free of errors and crafted to the specifications you provided when ordering. If there is an error or quality issue, we will gladly remake your order and ship it to you at no additional cost.
How It Works
- If you experience an issue with your order, you must notify us within 14 days of delivery.
- Please contact us directly with your order number and a description (or photo) of the issue.
- Once verified, we will correct the problem and remake your plate or sign at no charge.
What’s Covered
- Spelling, engraving, or printing errors made by Maker Plates.
- Incorrect size, material, or finish that does not match your order details.
- Damage that occurs during shipping.
What’s Not Covered
- Errors in the details submitted by the customer (for example, a misspelling in the personalization provided).
- Normal wear and tear after use.
- Requests made after the 14-day guarantee window has passed.
We stand behind our craftsmanship and want every customer to feel confident ordering from Maker Plates. If you have any concerns about your order, please reach out—we’re here to make it right.